Sunday, January 31, 2010


Deloitte is one of the worlds largest consulting organizations in the world providing services in auditing, consulting, financial advising, and tax advising, it is known as one of the "Big Four" consulting firms. We were able to visit one of the Deloitte India locations. This was especially interesting because we were able to have a panel discussion with a Deloitte employee of Indian descent in Milwaukee before we went to India, we were able get her perspective on what it was like to work with Deloitte India from the U.S. Deloitte talked to us about some of the specific services they supply, a little bit about their IT off shoring model, and a bit about the client experience they hope their clients receive.

This was a very informative and interesting visit, one initiative they were taking that I thought was interesting was trying to do away with "talent hubs" and instead trying to develop employees that excelled in all areas of business rather than just IT for example, they want to develop business consultants, not just technology consultants. They also seem to put a big emphasis on making sure their consultants are ready to work in a global workplace, which makes sense especially considering they have offices world-wide. I see this as a good way to set themselves apart from other firms, especially in India. They seem to put a lot of emphasis on employee retention and offering employees good benefits to keep talent in house, much like HCL. Thy have gone through a transformation and started to really listen to their clients, helping to create a much better overall client experience, this has proven to be very successful.

We were able to do a quick tour of the Deloitte facilities. The work environment for the employees was very nice, much better than a lot of offices I've worked in or currently work in. Initially I thought the working conditions would be cramped, crowded, and more undesirable, but I was happy to see that they were actually very nice.

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